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Canvas Photos

Frequently Asked Questions About Photos Printed to Canvas

Have a question about canvas photos?

Do you do regular photographs as well as digital photographs on canvas?
Absolutely! Regular photographs make just as great canvas photos and posters as digital photographs! Even more, we can restore, crop, and perfect your regular photographs just like digital ones to create a lasting memory for you or a loved one. Just select "Regular Photograph" on the order form and follow the prompts to create your custom photo canvas print.  Sorry we cannot accept ink jet printed photos.


For prints from digital files, what format and image size should I send?
JPEGs and TIFs that come to us with a resolution of at least 2 megabytes (MB) make the best pictures. To see what the resolution of your photograph is, right-click it and select Properties.


Can I get my art in black and white?
Yes. We can turn your original photograph into a rich black-and-white print. Select "Black and White" on the order form.


What is sepia tone, and can you do it?
Sepia tone is the use of shades of brown instead of black and white or full color. It adds an elegant quality and can be used to make the print match just about any décor. Using our CreativeTouchtm system, our artists can turn any photo into a beautiful sepia tone print to evoke a vintage era. Just select "Sepia Tone" on the order form.


Can you restore old pictures?
Sometimes the oldest pictures make the most beautiful art pieces–and the most precious gifts. All of the photos we process receive our ColorPlustm treatment to reduce red-eye, erase scratches, enhance color and remove the date stamp. If your photo requires more assistance to reach its peak, our artists will use our CreativeTouchtm system to fully restore your old photographs.


Can you get rid of red-eye?
Absolutely. We see red-eye every day, and it is one of the easiest imperfections to correct. Our ColorPlustm system will remove red-eye to create a masterpiece that you will love.


Is it possible to have the only the main subject in color and the background in black and white?
Certainly. Be creative when it comes to changing the coloring of your pictures. We'll use our CreativeTouchtm system to recreate the background of your photograph in black and white then enhance the main subject with bright, beautiful color.  Select AccentColor on the order form for this unique treatment.


What is a "gallery-wrapped canvas"?
All of our museum-quality photo canvas prints come gallery-wrapped, which means that the picture extends around the wooden frame to create smooth, staple-free edges. This makes the prints perfect for hanging straight out of the box or in a decorative frame. What's more, we use professional, 1 1/4-inch wooden frames, so the canvas has the integrity and strength to last a lifetime.


Do you make canvases in custom sizes or shapes?
YES. If you are not able to find something you like in our Sizing Gallery we can give a price quote on any size.  Phone us at 858-204-6064.


How long will my print last?
The PhotoArt People use the same inks, canvas, paper and protective coating that professional artists use for their museum-quality prints. For this reason, your photo canvas print is rated to last 100 years.


Can you make my photo art from a professional photograph?
Surely. We would be happy to print a professional pic if you have permission to reprint the images.


Can you use a photo negative?
No. Have a high quality photo print made from the negative in 5” X 7” format and mail that to us instead. We would hate for your negative to get lost in the mail.


Do you use paint on the canvas?
No. The PhotoArt People uses the most advanced printing technology available. And because it's not paint, your picture will not warp or chip for 100 years.


Can I send in a photo printed on my home ink jet printer?
No, unfortunately due to the wide variance in the print quality from home ink jet printers, we cannot guarantee that the finished canvas print will meet your expectations.Better to send a high quality scan of the original (300 dpi minimum), an original print from the photo finisher or the digital file if you have it.


What makes TPAP better than others who print on canvas?
It really begins with our philosophy...we look for the hidden masterpiece in every photo and coax it out, not just print it as is. Our ColorPlustm tm technique includes (at no charge) correcting any minor problems with your photo plus enhancement of the image. The enhancements that we have found really make the image "pop!" are brightening of the colors, boosting contrast and lessening shadows on the subject(s). You will be surprised at what a big difference these make (see "What exactly is ColorPlustm"). The other guys, if they can even do these things, will charge you extra for that service. TPAP also uses extra premium 1 1/4" thick stretcher bars vs the skimpey 3/4" ones used by others. Why does this matter? Because thicker bars give the final piece of art a much more professional and finished look when hung on your wall.


What exactly is ColorPlustm?
ColorPlustmis where every photo starts at The Photo Art People. Let's face it, most photos, even those taken by the best photographers, have problems. The ColorPlustm technique is selectively applied by our artists to each incoming photo depending on what it needs. Common "problems" we fix (at no charge) include date stamp and red-eye removal, minor scratch elimination, color correction for minor fade or overall color tone problems, color brightening and lessening shadows on the subjects to make the subjects "jump out" of the image. Not every photo will need all these things of course, but rest assured that our artists know just what to look for and how to coax a masterpeice out of your photo.

How do I place an order?
Ordering is easy! Simply fill out an online order form or give us a call at 858-204-6064.


Do you guarantee your work?
We are confident that you will love your print. That is why we back all of our products with a 110% money-back guarantee. If you do not absolutely love your finished product, cut a 3x5 swatch from the canvas or poster and return it to us. We will correct the problem and send you another or refund the full purchase price plus 10% for your trouble–it's your choice.


Can I see the picture before you put it on canvas or poster paper?
The PhotoArt People product receives individual, professional attention to ensure that your masterpiece is just that–a unique, meaningful treasure. To make sure that you get your artwork in an efficient manner, we cannot provide a proof before the picture is transferred to the canvas. However, we do offer a 110% money-back guarantee on all of our products, so be assured that you will be happy with your experience.


I am giving my print as a gift. Can you deliver the finished product to someone else?
The PhotoArt People prints make perfect gifts. On the order form simply fill in the name and address of the recipient. We will do the rest.


Do you offer gift certificates?
We sure do! The PhotoArt People gift certificates make a perfect gift.


Do you ship internationally?
No, not at this time.


How long do I have to wait to get my order?
The PhotoArt People product receives our individual, professional attention to ensure that your masterpiece is just that–a unique, meaningful treasure. Once we receive your order, we begin working on it immediately.
We will ship it within 5 days of the date on which we receive it.


How do I return my order?
The PhotoArt People are confident that you will love your product. That is why we back all of our masterpieces with a 110% money-back guarantee. If you do not absolutely love your finished photo print, cut a 3x5 swatch from the photo canvas print or poster and return it to us. We will correct the problem and send you another or refund the full purchase price plus 10% for your trouble–it's your choice.


Do I get a discount for buying more than one piece of art?
Yes! Prints from The Photo Art People make perfect gifts, so many of our customers order more than one! For a limited time we are offering a 2-for-1 special - the second copy of your image (at the identical size and style) is FREE!

Do you have a question that we did not answer here? Feel free to contact us.

 

 
 

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